FREQUENTLY ASKED QUESTIONS
ORDERS & DELIVERY
WHERE DO YOU SHIP TO?
We are based in Byron Bay, Australia and we ship to mamas all over Australian and all over the world.
HOW MUCH DOES SHIPPING COST?
We offer free (standard) shipping for domestic orders over $50. Express post shipping is a flat rate of $16. For domestic orders under $50 standard shipping is a flat rate of $12.
DO YOU SHIP INTERNATIONALLY?
International shipping will be calculated at checkout and varies between country to country. Delivery time estimate: 10-15 business days to most countries currently (Hopefully this will improve soon. Fingers crossed)
HOW LONG DOES SHIPPING TAKE?
Please allow for delays in delivery due to Covid and Australia post on the meltdown!
Express Post is still prioritised by Australia Post, but the 'next-business-day guarantee' is suspended until domestic flights return to normal. Estimated delivery times depends on each state (Victoria is experiencing the worse delays) but is approximately 3-5 days.
Currently standard delivery takes up to 4-8 business days.
International shipping can take anywhere from 8-21 business days depending on which country your order is being delivered to.
International orders are shipped at your own risk, damaged items delivered through international shipping methods will not be replaced or refunded (But FYI we do ship internationally all the time and have never had a problem).